Fresh Start Laundry 101: Your First Pickup Made Easy

September 25, 2023

Laundry Bag

Who is Fresh Start Laundry?


Welcome to Fresh Start Laundry, where we cherish the opportunity to make your laundry days not only hassle-free but also a delightful experience. At the core of our mission is a deep appreciation for your trust and your precious time. We understand that trying out a new pickup and delivery laundry service can be both exciting and uncertain. As you embark on this journey with us, we want to ensure that every step is as clear and comforting as freshly laundered sheets.


In today's fast-paced world, where people and families are busier than ever, we've come to expect the convenience of having meals, groceries, and essential items delivered right to our doorsteps with the push of a button. Fresh Start Laundry extends this convenience to your laundry needs, offering a tailored and trustworthy laundry pickup and delivery service that aligns with the values we hold dear: reliability, care, and your complete satisfaction.


Scheduling Your First Pickup

  1. Scheduling Your Pickup

Our journey begins with scheduling your first pickup. You can easily access our user-friendly website to reserve a date that suits your schedule. No need to be home for your pickup and delivery date either, just leave it out and forget! 

  1. Preparing Your Laundry

As your pickup date approaches, simply gather your dirty laundry. There's no need to sort it; we'll take care of that for you. Just place your garments in a bag, hamper, or clean trash bag ready and waiting for our driver. Well return your clothes with a new clean Fresh Start Laundry vinyl bag.

  1. Special Instructions

At Fresh Start Laundry, we understand that each garment is unique. If you have specific preferences or laundry instructions, such as temperature settings or detergent choices, you can easily communicate these when scheduling your pickup.


Pickup Day: A Seamless Experience

When the day of your pickup arrives, here's what you can expect:

  1. Be Ready

Ensure your laundry is accessible and ready for collection on the scheduled pickup day. Simply leave your laundry by your front door, side door, apartment door, or any spot you prefer (Just leave us a note or call when scheduling if you prefer somewhere out of sight)

  1. Tracking Your Driver

Our system will alert you when our driver is on the way. You'll know exactly when our friendly team member will be at your doorstep, providing peace of mind and convenience.

  1. Handover

When our driver arrives, there's no need to worry. Our professional and courteous team member will collect your laundry bag from your doorstep. There is no need for any contact, but we’re happy to knock if that’s what you prefer.


What Happens Next: Your Clothes in Expert Hands

Once your laundry is in our care, here's what we do:

  1. Expert Care

Your laundry is treated with expert care, following your preferences and any special instructions you provided. We sort, wash, and fold your clothes meticulously to ensure they look and feel their best.

  1. Next-Day Delivery

We understand the importance of promptness. Your clean laundry to be delivered back to your door the very next day.



At Fresh Start Laundry, we're here to redefine your laundry experience. Your satisfaction is our top priority, and we're committed to making your laundry days stress-free and enjoyable. Try us out, and we're confident you'll become one of our many happy customers who appreciate the convenience of our premium pickup and delivery laundry service.


Please do not hesitate to contact us with any questions or concerns. For more information on our internal processes read our blog post here and check out our FAQ.

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